REFUND & RETURN POLICY
📦 Shipping Notice
Due to increased holiday order volume, some shipments may experience a short delay. This may result in delivery taking a few additional days beyond the estimated timeframe.
Thank you for your patience — our team is actively working to deliver every order as quickly as possible.
📧 Contact Us
For any questions or assistance, please contact our support team:
📌 Tracking Information
Due to seasonal carrier demand, tracking details are typically sent within 5–10 business days after your order is processed.
We appreciate your understanding during this busy season.
❌ Cancellations
Orders may be fully canceled within 24 hours of purchase.
After this period, orders may already be in processing. If so, you may return the item once received in accordance with our return policy.
🔄 Returns
We offer a 14-day return policy from the date your order is delivered.
To be eligible for a return:
-
Items must be unused
-
With tags attached
-
In original condition and packaging
Return shipping costs are the customer’s responsibility.
We do not charge restocking fees.
⚠️ Please do not refuse delivery as a method of return.
💳 Refunds
Once your cancellation or return is received and inspected, your refund will be issued to the original payment method.
You’ll receive a confirmation email once the refund is processed.
🚫 Non-Returnable Items
We do not accept returns for:
-
Used or worn items
-
Custom or personalized products
-
Items returned without prior authorization
If you’re unsure about an item, please contact us before placing your order.
For any additional questions, please contact us at:
📧 support@shecurvewear.com
Thank you for choosing SheCurve™
— The SheCurve™ Team